If you are an eBay buyer or seller, you may need assistance from eBay’s customer service team. There are several ways you can contact them online or by phone.
Here are some of the most common and effective methods:
- Use the online help center. This is the best way to find answers and solutions. You can access it by clicking on “Help & Contact” at the top of any eBay page. You can also sign in and select “Contact us” at the bottom of any help article. You will get directed to a qualified agent who can help you.
- Call the customer service number. If you prefer to speak with a live person, you can call 1-866-540-3229. The wait time is typically three minutes, according to some accounts. You can also find this number by selecting “Call us” from the contact options in the help center.
- Call the fraud assistance number. If you have been a victim of an eBay scam, such as receiving a fake item or not receiving an item at all, you can call 1-866-643-1607. The wait time is typically around seven minutes, according to some accounts. You can also report a fraudulent activity by selecting “Report an issue” from the contact options in the help center.
- Chat with an agent online. If you want a quick and convenient way to communicate with an agent online, you can use the chat feature in the help center. You can access it by selecting “Chat with us” from the contact options in the help center.
These are some of the ways you can contact eBay customer service online or by phone when you need help. In my opinion, using the online help center is usually enough for most issues, as it has many helpful articles and guides that cover various topics related to buying and selling on eBay.
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